When I first started to self-host my blog using WordPress’s Platform on my Confessions of A Mommyaholic blog, I was having trouble getting my theme to work with the regular WordPress commenting system that is included in the Jetpack. A friend at the time suggested, DISQUS Commenting System.
I had truly never heard of this, but not wanting to have any issues with commenting or the lack thereof , I quickly downloaded the plugin for DISQUS and signed up for an account on DISQUS’s official website. I was able to get it up and running rather quickly and never really thought twice about it, because I was getting comments (many on most of my posts) and just went about my business.
But about a little less then a month ago, one of my long time readers and supporters told me that she couldn’t leave me a comment and DISQUS would not allow her to login. She thought it was just on her end, but would try again. I believe she got to comment later on, but this happened a few more times and I felt terrible that someone who is a wonderful asset to my blog could not comment properly.
As if this wasn’t bad enough, as the next two weeks went by, I was contacted by about 5 other subscribers with pretty much the same issue. Now, I knew it wasn’t just one person’s computer by this point.
And now, I knew I had to take matters into my own hands. On J9 Design’s blog, I was running Intense Debate with the CommentLuv plugin. First off, Intense Debate is WordPress based and CommentLuv I had heard only great things about, because this app allowed for being able to see what posts your reader’s currently published at the time they left a comment.
So, I thought I would see the difference to compare and contrast this with DISQUS at that point. Little did I know that I would have such a crucial issue with DISQUS, when I did have this in mind.
Well, having not had any real issues with Intense Debate with CommentLuv, I decided it was time to make a switch from DISQUS.
My number one fear though was making sure I didn’t lose over 10,000 previous comments. So, on Saturday (the weekend is usually more of a quiet time for blogging and the Internet in general), I decided to finally make the change from DISQUS to Intense Debate with CommentLuv.
All-in-all, the set up was fairly easy (less then 10 minutes), but when it came to the time to transfer my comments, it wasn’t as easy. Even though the screen window told me it could take a few hours and to go about my business, I couldn’t, because it transferred about 25% of my comments and froze for over 10 minutes. I restarted with a clean transfer and it went to 41% before freezing this time. And that happened about 4 more times before I finally got an e-mail to confirm that my comments were officially transferred.
And I double checked that they were indeed very much transferred, before disabling my DISQUS plugin (note I never deleted it just in case of any issues with my newly downloaded comment system). Once this was done, the rest was basically done and my comments were finally running on Intense Debate with CommentLuv.
I must tell you that the original person who had issues was finally able to comment with no issues and had another who also had issues happily comment. So far those commenting issues are behind me it looks thankfully.
The moral of this story is that commenting is a huge part of blogging and if people can’t comment on your blog, this is a major issue.
Because why would you continue to read and support a blog if you don’t have the option to comment?
I want to make clear that DISQUS is a wonderful commenting system (really not trying to knock it), but the fact that a select few of my readers had problems and couldn’t comment left me needing a better solution in the form of a new commenting system for my blog.
But as I said, commenting on a blog is so crucial and vital and to have this comprised at all is something that no blogger wants to have happen.
And it is also so very important to listen to your subscribers needs and take them into account for stuff like this. Bottom line, they are the reason that you write to share with them and so they will keep coming back.
So, take it from me make sure your commenting system is functioning correctly for your readers/subscribers, because this is a vital way for them to reach out to you when you post and for you also to reach back out to them, as well.
So, if you have any questions or need help with your current commenting system or with setting up a new one, please let me know. I would be happy to help from my all I do know on this topic.